Cancellation policy for consumers
Exclusion or premature expiration of the right of withdrawal
- The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- The right of revocation shall expire prematurely if we have only commenced performance of the contract after you have given your express consent thereto and at the same time confirmed your knowledge that you lose your right of revocation upon commencement of performance of the contract on our part and we have provided you with the content of your declaration on a durable data medium within a reasonable period after conclusion of the contract, but no later than upon delivery of the goods or before performance of the service is commenced. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.
- The right of revocation shall expire prematurely if we have only commenced performance of the contract after you have given your express consent thereto and at the same time confirmed your knowledge that you lose your right of revocation upon commencement of performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.
Instructions for the return of goods
- The following modalities mentioned in this section, are not a prerequisite for the effective exercise of the right of withdrawal.
- Please do not send the goods to us freight collect.
- Please return the goods as a prepaid package to the return address provided and please keep the proof of delivery.
Sample cancellation form
If you want to cancel the contract, please fill out this form and send it back.
To:
Olga Lewinski
Translation Agency Dialog
Turnerstrasse 49
33602 Bielefeld
E-mail: kontakt@dialog-bielefeld.com
Fax: +49 521 522 766 11
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
____________________________________________________________________________________________________ .
Ordered on (*) __________________ .
Received on (*) _________________ .
Name of the consumer(s)
__________________________________________________
Address of the consumer(s)
__________________________________________________
__________________________________________________
__________________________________________________
Signature of the consumer(s)
_________________________
Date
_________________________
(*) Delete as appropriate
Cancellation policy for consumers
Exclusion or premature expiration of the right of withdrawal
-
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
-
The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal at the beginning of our performance of the contract, and if we have provided you with the content of your declaration on a durable medium within a reasonable period of time after the conclusion of the contract, but at the latest before the delivery of the goods or before the commencement of the provision of the service. We would like to point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.
-
The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal at the beginning of our performance of the contract. We would like to point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.
Instructions for returning goods
-
The modalities mentioned in this section are not a prerequisite for effectively exercising the right of withdrawal.
-
Please do not send the goods back to us without postage.
-
Please send the goods back to the specified return address as a prepaid package and keep the receipt of posting.
Sample withdrawal form
If you wish to withdraw from the contract, please fill out this form and send it back.
To:
Olga Lewinski
Translation Agency Dialog
Turnerstrasse 49
33602 Bielefeld
E-mail: kontakt@dialog-bielefeld.com
Fax: +49 521 522 766 11
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service(*)
____________________________________________________________________________________________________ .
Ordered on (*) __________________ .
Received on (*) _________________ .
Consumer(s) name
__________________________________________________
Consumer(s) address
__________________________________________________
__________________________________________________
__________________________________________________
Signature
_________________________
Date
_________________________
(*) Delete as applicable